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- Business Administration Engineer with over 20 years of experience in commercial development, key account management, and project leadership in multinational companies across consulting, real estate, information services, and food industries. Over the past 8 years, she has specialized in the mining sector, leading initiatives in client acquisition, relationship management, and business growth.
- Adriana combines strong analytical skills with a strategic and relational mindset, known for building long-term client relationships, identifying business opportunities in complex markets, and leading teams with a clear focus on results.
- Key areas of expertise:
- Commercial development and prospecting in the mining industry
- Key account management and client retention
- Commercial strategy and sales planning
- Event organization and brand positioning
- Performance control and market analysis
- Key professional experience:
- Partners in Performance – Developed commercial strategies for industrial clients with a focus on mining. Responsible for business prospecting, client relationship management, and organizing international events to drive new contracts.
- Regus / IWG – Product & Sales Manager for Chile, Argentina, and Peru. Led commercial growth for business centers, marketing planning, service development, and increased occupancy rates.
- Storbox (Iron Mountain) – Key Account Manager. Managed international accounts, developed client retention programs, and led cross-selling initiatives.
- Mars Inc. – Customer Service. Created service quality reports, improved internal processes, and implemented service scorecards for major clients such as Cencosud.
- Business Administration Engineering (Universidad Central de Chile)
- Diplomas in Marketing, Business Management, Project Evaluation, and Digital Customer Experience (Universidad de Chile)
- Languages: Spanish (native), English (advanced)
- Tools: SAP, Salesforce, Power BI, Advanced Excel
